About MA’AN:

MA’AN Development Center is an independent, non governmental, non partisan Palestinian development and training institution established in January,1989, registered by law as a non-profit organization. The main office is located in Ramallah and the four branch offices are located in Gaza, Khan Younis, Tulkarem and Jenin,. MA’AN's work is informed by the necessity of creating independent, self-reliant initiatives that lead to the development of human resources for sustainable development, which incorporate values of self-sufficiency and self-empowerment.

Job Description

Job Title: HUB Admin & Logistic Assistant

Reports to: Socio- economic empowerment program Manager

Type: Full-time

Job Summary:

The HUB Admin & Logistic Assistant will support the efficient operation of the logistics hub by performing administrative tasks, coordinating shipments, managing inventory, and providing comprehensive assistance to the program Manager. Additionally, the Assistant will closely support the Program Manager / Hub Team in all aspects of managing the hub’s projects in the West Bank, including identifying needs, managing emails, scheduling appointments, organizing meetings for the hub, and more. The role also involves drafting formal letters in both Arabic and English, ensuring timely and accurate communication between the logistics hub, other departments, vendors, and customers.

Key Responsibilities:

• Administrative Support:

1. Handle all hub-related documentation, including bills of lading, shipping documents, invoices, and concept notes.
2. Maintain accurate and up-to-date records of incoming and outgoing shipments and all documentation.
3. Assist in preparing and managing reports on hub activities, including inventory levels, shipping schedules, delivery performance, and concept notes as required.
4. Coordinate and schedule meetings with vendors, clients, internal teams, and any related hub activities.
5. Provide administrative support for the Program Manager, including managing project details and assisting with communication and logistics.

• Logistics Coordination:

1. Assist in planning and coordinating shipments from and to the hub, ensuring timely delivery.
2. Monitor transportation and delivery processes, ensuring deadlines are met.
3. Communicate with carriers and logistics partners to resolve transit issues and delays.
4. Ensure compliance with safety and security regulations when handling and storing goods.

• Inventory Management:

1. Assist with regular inventory counts and update stock levels in the system.
2. Coordinate with warehouse staff to ensure goods are labeled, stored, and tracked accurately.
3. Report low inventory levels and assist in stock replenishment planning.
4. Support inventory audits, ensuring accurate tracking of inventory movement.

• Entrepreneurs & Partner Support:

1. Handle inquiries from customers and partners about shipment status, delivery times, and order tracking.
2. Resolve delivery issues such as delays, damaged goods, or incorrect shipments.
3. Assist in communication with stakeholders related to hub activities, project documents, and concept notes.

• Systems and Data Entry:

1. Enter data into logistics and inventory management systems with accuracy and completeness.
2. Generate reports for management to monitor performance metrics, including delivery times, stock levels, hub efficiency, and the progress of concept notes and project-related tasks.

• Compliance and Safety:

1. Ensure compliance with company policies, industry standards, and local logistics regulations.
2. Assist in maintaining a safe working environment, adhering to safety procedures, and reporting hazards.

• Additional Support for Program Manager / HUB team:

1. Provide administrative assistance to the Program Manager, including handling concept notes, drafting project documents, and coordinating project-related tasks.
2. Help manage communications with external partners, including consultants and other relevant parties involved in hub operations and projects.
3. Assist in the preparation of project progress reports and ensure that deadlines are met for all related activities.
4. Support the Program Manager in all aspects of managing incubator projects in the West Bank, including identifying needs, managing emails, scheduling meetings, organizing hub-related activities, and drafting formal letters in both Arabic and English.

Requirements

Qualifications:

• Education: Bachelor’s degree or equivalent. A degree in logistics, supply chain management, business administration, or a related field is preferred.
• Experience: 1-3 years of experience in logistics, supply chain, administrative support, or project management roles.

Skills:

• Proficiency in MS Office (Excel, Word, Outlook)
• Experience with logistics or inventory management software is a plus.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to write and communicate fluently in both Arabic and English (reading, writing, and speaking).
• Ability to work independently and in a team environment.

Key Competencies:

• Attention to detail and accuracy.
• Strong problem-solving abilities in a fast-paced environment.
• Ability to multitask and prioritize tasks effectively.
• Proactive attitude in handling logistics and administrative issues.
• Capability to support and assist with concept notes and project-related documents.
• Strong written and verbal communication skills in both Arabic and English.

How to Apply:

• Interested candidates are encouraged to apply by clicking the " Apply Now" button above.
• Only short-listed applicants will be contacted.
• MAAN Development Center is an equal opportunity employer and encourages women to apply for all positions.
• MA’AN has a zero tolerance to Sexual Exploitation and Abuse and violation against Children, Protection is everyone’s responsibility based on MA’AN policies and regulations