عن الشركة/ المؤسسة

Green Delivery, a top-tier delivery service, and play a pivotal role in ensuring customer satisfaction and operational excellence. We are seeking a dedicated Customer Service Representative with exceptional communication skills and a problem-solving mindset to manage customer interactions and uphold our high standards.

Key Responsibilities:

• Act as the primary point of contact for customer inquiries, complaints, and feedback, ensuring timely and effective resolution.

• Manage and update customer accounts and maintain accurate records of interactions.

• Coordinate with internal teams to address customer needs and improve service delivery.

• Identify and escalate priority issues to the relevant departments.

• Ensure customer satisfaction by providing consistent, professional, and friendly support.

Requirements:

• Minimum 2 years of experience in customer service or a related field.

• Proficiency in Microsoft Office and strong organizational skills.

• Excellent verbal and written communication skills in Arabic and English.

• Proven ability to negotiate and manage customer relationships.

• Ability to work under pressure in a fast-paced environment.

• Bachelor's degree (BA) in a relevant field is prefered.

How to Apply:

If you meet the qualifications and are passionate about customer service, send your CV to career@green4.services