عن الشركة/ المؤسسة

Overview:

Each chapter is a unique legal entity and requires different levels of support from the chapter manager position. To serve the varying needs of our chapters this opportunity contains three (3) Chapter Manager job descriptions based on tiered levels of service levels:

• Full service – full-time role, averaging 40+ hours/week
• Medium service – part-time role, averaging 30 hours/week
• Basic service – part-time role, averaging 15 hours/week

These job descriptions are intended to be a guide and adapted to best meet the needs of the chapter.

Adapting the job description:

Read through the three options and then determine what option works best as a starting point for your chapter. Make changes to the job description as needed to fit the unique needs of your chapter.

Sample Job Description – Full Service:

• Title: Chapter Manager
• Chapter: Insert chapter name
• Reports to: Chapter Chair
• Hours: Full-time, 40+ hours/week

Position Purpose Chapter Managers assist the chapter executive committee in ensuring the chapter operates smoothly and efficiently and provides a valuable and relevant YPO experience for the chapter membership.

Primary Responsibilities:

• Partner with chapter officers in executing their vision and strategic plan for the chapter.
• Manage the process and execute chapter event logistics as envisioned by Learning Officer.
• Organize, provide updates and data, maintain, and circulate minutes for chapter board meetings and strategic planningsessions.
• Collaborate with the Membership Officer by managing the prospect process and ensuring new members are integrated into the chapter.
• Manage the membership renewal process by communicating with the chapter membership, collecting chapter dues, and providing updates to the board on renewal rates.
• Ensure chapter complies with governance responsibilities, including electing chapter officers, providing officer training information and adhering to the chapter by-laws.
• Collaborate with the Forum Officer by organizing forum trainings, ensuring forum placement, and maintaining chapter forum data.
• Manage logistics and communications for family and spouse/partner programming as envisioned by the Family Officer and Spouse/Partner Officer.
• Oversee chapter communications to the membership, such as newsletters, emails, videos, website postings, or text messages.
• Manage and update chapter websites, apps or social networking sites as directed by the chapter executive committee.
• Manage chapters finances ensuring budget is followed and all payments are made; provide monthly financial reports to the chapter executive committee.

Other Duties and Responsibilities:

• Act as the main chapter liaison with YPO global and the region, sharing communications and upcoming YPO initiatives with the chapter executive committee.
• Complete and manage the chapter health data as required by YPO global.
• Maintain chapter files, processes, and history.
• Provide general administrative support for the board as required.
• Collaborate with chapter officers on YPO awards submissions by understanding the process, providing relevant data and information, and assisting in the completion of the forms.

Skills:

• Possess strong administrative, event planning, and customer service skills.
• Ability to manage multiple tasks and projects simultaneously in an environment of changing priorities.
• Meet critical deadlines and set priorities in a timely fashion.
• Excellent organizational skills and commitment to detail.
• Ability to work independently and be self-motivated.
• Strong written and oral communications skills.
• Office-related skills: computer proficient; computer software experience; word processing; experience working with spreadsheets; data base applications; email and internet use.
• Ability to work collaboratively and report to multiple C-level executives.

Experience and Background:

• Minimum of 3+ years’ experience in customer service or executive-level administrative support.
• Familiarity with association governance structures.
• Membership or association experience preferred.
• Experience in planning high level corporate meetings a plus.
• Experience working in a virtual work environment preferred.

Education/Training/Certification:

• University degree or equivalent experience.
• Project management certification a plus.

Physical Requirements:

• Able to work remotely.
• Able to work flexible hours; some nights and weekends are required.
• Able to travel, as needed.

Sample Job Description – Medium Service:

• Title: Chapter Manager
• Chapter: Insert chapter name
• Reports to: Chapter Chair
• Hours: Part-time, 30 hours/week

Position Purpose Chapter Managers assist the chapter executive committee in ensuring the chapter operates smoothly and efficiently and provides a valuable and relevant YPO experience for the chapter membership.

Primary Responsibilities:

• Partner with Chapter Chair, Chapter Learning Officer, Chapter Forum Officer and Chapter Membership Officer in executingtheir vision and strategic plan for the chapter.
• Execute chapter event logistics as envisioned by Learning Officer.
• Organize, provide updates and data, maintain, and circulate minutes for chapter board meetings and strategic planning sessions.
• Collaborate with the Membership Officer by managing the prospect process and ensuring new members are integrated into the chapter.
• Manage the membership renewal process by communicating with the chapter membership and providing updates to the board on renewal rates.
• Ensure chapter complies with governance responsibilities, including electing chapter officers, providing officer training information and adhering to the chapter by-laws.
• Collaborate with Forum Officer by organizing forum trainings, ensuring forum placement, and maintaining chapter forum data.
• Oversee monthly chapter communications to the membership, such as newsletters, emails, or website postings.

Other Duties and Responsibilities:

• Act as the main chapter liaison with YPO global and the region, sharing communications and upcoming YPO initiatives with the chapter executive committee.
• Complete and manage the chapter health data as required by YPO global.
• Maintain chapter files, processes,and history.
• Provide general administrative support for the board as required. Skills
• Possess strong administrative, event planning and customer service skills.
• Ability to manage multiple tasks and projects simultaneously in an environment of changing priorities.
• Meet critical deadlines and set priorities in a timely fashion.
• Excellent organizational skills and commitment to detail.
• Ability to work independently and be self-motivated.
• Strong written and oral communications skills.
• Office-related skills: computer proficient; computer software experience; word processing; experience working with spreadsheets; data base applications; email and internet use
• Ability to work collaboratively and report to multiple C-level executives. Experience and Background
• Minimum of 3+ years’ experience in customer service or executive-level administrative support.
• Familiarity with association governance structures.
• Membership or association experience preferred.
• Experience in planning high level corporate meetings a plus.
• Experience working in a virtual work environment preferred.

Education/Training/Certification:

• University degree or equivalent experience.

Physical Requirements:

• Able to work remotely.
• Able to work flexible hours; some nights and weekends are required.
• Able to travel, as needed.

Sample Job Description – Basic Service:

• Title: Chapter Manager
• Chapter: Insert chapter name
• Reports to: Chapter Chair
• Hours: Part-time, 15 hours/week

Position Purpose Chapter Managers provide administrative support to the chapter executive committee to ensure the chapter operates smoothly provides a valuable and relevant YPO experience for the chapter membership.

Primary Responsibilities:

• Provide basic administrative support to Chapter Chair, Chapter Learning Officer, Chapter Forum Officer, and Chapter Membership Officer.
• Manage RSVPs and event website for Learning Officer.
• Maintain and circulate minutes for chapter board meetings.
• Provide basic administrative support for the Membership Officer on the prospect process.
• Support the membership renewal process by providing updates to the board on renewal rates.
• Ensure chapter complies with governance responsibilities, including electing chapter officers.
• Maintain forum data for the chapter and report to Forum Officer on placement needs.

Other Duties and Responsibilities:

• Act as the main chapter liaison with YPO global and the region, sharing communications and upcoming YPO initiatives with the chapter executive committee.
• Complete and manage the chapter health data as required by YPO global. ▪ Maintain chapter files, processes, and history.
• Provide general administrative support for the board as required.

Skills:

• Possess strong administrative skills.
• Excellent organizational skills and commitment to detail.
• Ability to work independently and be self-motivated.
• Strong written communications skills.
• Office-related skills: computer proficient; computer software experience; word processing; experience working with spreadsheets; data base applications; email and internet use.
• Ability to report to multiple C-level executives.

Experience and Background:

• Minimum of 3+ years’ experience in customer service or executive-level administrative support.
• Familiarity with association governance structures.
• Membership or association experience preferred.
• Experience working in a virtual work environment preferred.

Education/Training/Certification:

• University degree or equivalent experience. Physical Requirements
• Able to work remotely.
• Able to work flexible hours; some nights and weekends are required
• Able to travel, as needed.

Physical Requirements:

• Able to work remotely.
• Able to work flexible hours; some nights and weekends are required.
• Able to travel, as needed.

How to Apply:

To apply for this position, please fill out the application form by clicking on the "APPLY NOW" button above.

Note:for more information check this file