About the Position

Freightos is the global booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters use our platform. Oh, did we mention we’re traded publicly on the Nasdaq (CRGO!)

Freight moves the world. We help it move…better.

The Role

And, as the song goes, it’s all about the money. Specifically, about us being able to count the money when it comes in from customers (cha-ching), pay out money to our logistics partners (and make sure that Operation Make Money is a smashing success. And who keeps that operation ticking? The Financial Operations team. Sounds boring? Well, it might…but trust us, the amounts we deal with will wake you right up. And Operation Make Money needs its Tom Cruise, Jack Ryan, or Laura Croft, to keep it running smoothly, precisely, and transparently. And that is you. Yes, you. You will function as a dynamic bee, buzzing the financial operations of various platforms, helping them with reporting, statements, credit lines, and payment inquiries, and flying to the top of desolate mountains to rescue them from elaborate schemes to take over the world. So yeah, sunglasses on - your journey is about to get thrilling!

Roles & Responsibilities:

• Responsible for daily AR-related tasks, including payment allocation, invoicing, refunds, collection, and aging.
• Responsible for daily AP-related tasks, including billing, credits, and multi-currency payment remittance to sellers.
• Conduct and prepare routine reconciliation across all financial interfaces for both buyer and seller sides of the business.
• Research and resolve discrepancies with shipment and cost details, share findings, and work with stakeholders to improve data accuracy.
• Prepare accurate and transparent statements and occasional ad-hoc reporting to be delivered externally to customers and internal stakeholders.
• Act as a point of contact for our international buyers and sellers in addressing any inquiries, questions, or concerns related to accounts, billing, wallets, credit, or other financial topics.
• Assist with KYC and onboarding of new buyers and sellers, collect all data and related documents and confirm data accuracy in all systems. 
• Identify bottlenecks in current operational processes and suggest and implement changes to the Freightos SOP. 

Requirements

Basic Qualifications:

• Bachelor's degree in Accounting, Finance, or any related field.
• Beyond the language of finance, you’ll need fluent English (written and spoken).
• Accuracy, attention to detial. Like, you just noticed the typo in detail. 
• Good time management and stakeholder management skills.
• Solid knowledge of Excel/Google Sheets (It should be your playground). You gotta love V/XLOOKUPs, Pivot tables, and much more.
• Oracle Netsuite Ninja. Yes, we’re looking for you to navigate the lands of this ERP system like a pro.
• Ability to manage multiple priorities, meet deadlines, and deliver results.

Preferred Qualifications

• 1 to 2 years of experience in a finance/accounting role.
• Prior work experience in Financial Operations is an advantage.
• Familiarity with different payment platforms and online platforms.
• Ability to work well in a team environment as well as independently.
• Experience in a multilingual and multicultural working environment.

Other:

• Full-time position
• Working days: Monday through Friday
• Working hours: 15:00 - 00:00

تعلن شركة تكنوبال للهندسة والاتصالات وتكنولوجيا المباني عن حاجتها لتعيين " أمين/ة مستودع و مشتريات "على ان يتوفر لديه/ا المواصفات التالية:

المؤهل العلمي والعملي:

• حاصل على شهادة بكالوريوس في الادارة / المحاسبة/ اي شهادة ذات صلة.
• خبرة عملية 1-2 سنوات على الأقل في مجال المشتريات وادارة المخزن وضبط المخزون ومحاسبة المشتريات

المهارات.

• مهارة ممتازة بالتعامل مع برامج الكمبيوتر المختلفة وذات العلاقة بالمخازن
• مهارة الاتصال والتواصل والقدرة على العمل تحت ضغط العمل وضمن فريق .
• القدرة على التعلم السريع
• اجادة اللغة الانجليزية (قراءة، محادثة، كتابة).
•  يفضل أن يكون حاصل على رخصة قيادة سارية المفعول

طريقة التقديم:

على الراغبين بالتقدم للوظيفة أعلاه تعبئة الاستمارة من خلال الرابط الموجود عند النقر على "تقدم لهذه الفرصة" الموجود أعلاه.

وذلك حتى موعد أقصاه يوم الخميس الموافق 16/01/2025  

تعلن شركة تكنوبال للهندسة والاتصالات وتكنولوجيا المباني عن حاجتها لتعيين "  مهندسة مبيعات ومشاريع " على ان يتوفر لديها المواصفات التالية:

المؤهل العلمي والعملي:

• حاصلة على شهادة بكالوريوس في الهندسة الكهربائية / الاتصالات / IT / اي شهادة ذات صلة.
• خبرة عملية 3 سنوات على الأقل في مجال المبيعات والعطاءات وادارة المشاريع.

المهارات

• الإلمام بأنظمة المراقبة والإنذار وأنظمة الجهد المنخفض وغرف الحاسبات.
• مهارة ممتازة بالتعامل مع برامج الكمبيوتر المختلفة وخاصة الاوتوكاد ومايكروسفت أوفيس
• مهارة الاتصال والتواصل والقدرة على العمل تحت ضغط العمل وضمن فريق .
• القدرة على التعلم السريع
• اجادة اللغة الانجليزية (قراءة، محادثة، كتابة).
• يفضل أن تكون حاصلة على رخصة قيادة سارية المفعول

طريقة التقديم:

على الراغبات بالتقدم للوظيفة أعلاه تعبئة الاستمارة من خلال الرابط الموجود عند النقر على "تقدم لهذه الفرصة" الموجود أعلاه.

وذلك حتى موعد أقصاه يوم الخميس الموافق 16/01/2025  

برنامج فرص التدريبي في مجال المبيعات (B2C): إبدأ مسيرتك المهنية في مجال المبيعات الموجهة للأفراد!

احصل على المهارات والعلاقات التي تحتاجها للتميز في مجال مبيعات الأفراد\ الزبائن ! 

يسرّ منصة فرص إطلاق برنامجها التدريبي في مجال مبيعات الأفراد، المصمم لتمكين المحترفين الطموحين بالمعرفة والخبرة المطلوبة للنجاح في هذا المجال الحيوي.

أهداف البرنامج:

• إتقان أساسيات مبيعات الأفراد: اكتسب المهارات الأساسية، بما في ذلك التفاعل مع العملاء، والتواصل المقنع، وعرض المنتجات، وبناء العلاقات.
• اكتساب خبرة عملية في المبيعات: من خلال سيناريوهات محاكاة واقعية للمبيعات، وأنشطة لعب الأدوار، وجلسات تفاعلية.
• التميز عن المتقدمين الآخرين للوظائف لدى أصحاب العمل المحتملين من خلال أساس قوي في تقنيات مبيعات الأفراد، مما يجعلك مرشحًا مطلوبًا.
• الحصول على وظيفة: سيتم ربط أفضل المشاركين بفرص عمل من خلال شبكة عملاء فرص الواسعة.

الفئة المستهدفة:

هل أنت خريج جديد، تفكر في تغيير مجال عملك، أو تتطلع لدخول عالم مبيعات الأفراد بشغف لخدمة العملاء وتحقيق النجاح؟ إذا كنت من ضمن إحدى الفئات التالية:

• الخريجون الجدد
• الراغبون في تغيير مجال العمل
• الأفراد ذوو الخبرة المحدودة في المبيعات
• المهارات الشخصية القوية ومهارات التواصل
• الطموح للنجاح والشغف بالتفاعل مع العملاء

فهذا البرنامج موجه لك!

ما ستكتسبه:

• تدريب شامل على مبيعات الأفراد (B2C): تعلم من محترفين ومدربين ذوي خبرة في المجال.
• أسلوب تعليمي متنوع: يجمع بين الجلسات عبر الإنترنت، وورش العمل التفاعلية وجها لوجه، والتجربة العملية.
• التواصل والتطوير المهني: بناء علاقات مع محترفي المجال والحصول على نصائح مهنية.
• إمكانية الحصول على وظيفة: عرض مهاراتك والتواصل مع فرص عمل حقيقية في مجال مبيعات الأفراد.

لا تفوّت هذه الفرصة لبدء مسيرتك في مبيعات الأفراد!

جدول البرنامج التدريبي:

برنامج مدته 5 أسابيع، بمعدل يوم (السبت) /أسبوع، 6 ساعات يوميًا (التزام يوم كامل)

تاريخ البدء المتوقع: 25/1/2025 وحتى 22/2/2025

المحاور الرئيسية:

الأسبوع الأول: أساسيات المبيعات

• مقدمة إلى مبيعات الأفراد 
• فهم رحلة العميل 
• علم نفس المبيعات وتقنيات الإقناع 
• مهارات التواصل والتفاوض الفعّال

 الأسبوع الثاني: معرفة المنتج وتطوير عرض المبيعات 

• استكشاف مميزات وفوائد المنتج 
• صياغة عروض مبيعات مقنعة 
• التعامل مع الاعتراضات وتقنيات الإغلاق 
• تمارين لعب الأدوار

 الأسبوع الثالث: التنقيب وتوليد العملاء المحتملين

• تحديد الأسواق المستهدفة وشخصيات العملاء 
• أساليب التنقيب الفعّالة (مثل المكالمات الباردة، البيع عبر الإنترنت) 
• تأهيل العملاء ورعايتهم 
• بناء خط المبيعات 

الأسبوع الرابع: مقاييس الأداء وتحليل الأداء 

• مؤشرات الأداء الأساسية (KPIs) في مبيعات الأفراد 
• التنبؤ بالمبيعات ووضع الميزانيات 
• تحليل بيانات المبيعات وتحديد الاتجاهات 
• التحسين المستمر والتعلم

ملاحظة هامة:

فقط المشاركون المؤهلون الذين يكملون البرنامج سيتم ترشيحهم لمقابلات العمل! الحضور والمشاركة في جميع الجلسات أمر أساسي.

كيفية التقديم:

التقديم مفتوح الآن! قدم طلبك عبر النقر على زر "تقدم لهذه الفرصة" الموجود أعلاه.

المقدمة:

تطلق حاضنة تكنولوجيا المعلومات والاتصالات الفلسطينية (PICTI) ، بالتعاون مع الجمعية الفلسطينية لصاحبات الأعمال – أصالة، مسابقة" Women in Tech: Digital Empowerment Contest"، ضمن التزامها المستمر بتمكين المرأة الفلسطينية. تأتي هذه المسابقة كجزء من مبادرة "تعزيز الاقتصاد الرقمي الديمقراطي والحكم الرقمي"، التي يتم تنفيذها بدعم من مركز المشروعات الدولية الخاصة(CIPE) تهدف المسابقة إلى دعم سيدات الأعمال الفلسطينيات في تطوير حلول مبتكرة تعالج التحديات الرئيسية وتعزز الصمود، خصوصًا في ظل الضغوط الاجتماعية والاقتصادية والسياسية المستمرة في فلسطين.تدعو هذه المسابقة سيدات الأعمال الفلسطينيات من جميع المناطق الفلسطينية لتقديم حلول رقمية مؤثرة تحُدث تغييرًا اجتماعيًا واقتصاديًا باستخدام الأدوات الرقمية، وتعزز ريادة الأعمال، وتحقق مساواة أكبر. 

أهداف المسابقة:

• تهدف المسابقة إلى تحقيق ما يلي:
• تعزيز تطوير حلول إبداعية وعملية لمعالجة التحديات الأساسية التي تواجه سيدات الأعمال الفلسطينيات.
• تعزيز استخدام الأدوات الرقمية واستراتيجيات التسويق المتقدمة،.
• رفع أصوات النساء للدفاع عن حقوق الميراث، تبسيط الإجراءات التجارية، وتحقيق وصول عادل للموارد.
• تعزيز الصمود من خلال مشاريع تسهم في تمكين المجتمع وتحقيق الاستدامة الاقتصادية. 

معايير التقدم للمسابقة:

• سيدات الأعمال الفلسطينيات اللواتي يبلغن من العمر 18 عامًا فأكثر والمقيمات في فلسطين.
• يمكن للمشاركات التقدم بشكل فردي أو ضمن فرق. يجب أن تتناول الأفكار المقدمة أهداف المسابقة وقابلة للتنفيذ ولها تأثير محتمل.
• يجب أن تبرز الحلول المقدمة الأثر الفوري لمعالجة التحديات المحددة، مع إمكانية تحقيق نتائج ملموسة وقابلة للقياس. 

يجب أن تعالج الأفكار المقدمة إحدى الفئات التالية:

• تعزيز حقوق الميراث للنساء :حلول رقمية لرفع الوعي وتسهيل الوصول إلى حقوق الميراث.       -
• الوصول إلى التمويل :حلول رقمية لتحسين الوصول إلى الموارد المالية أو تبسيط الإدارة المالية.
• الوصول الى السوق والتسويق المحلي :حلول رقمية لتحسين الوصول إلى الأسواق المحلية والدولية.
• تعزيز المهارات الرقمية :حلول رقمية لسد الفجوات في التسويق الإلكتروني، الذكاء الاصطناعي ،وإدارة المواقع الاحترافية. 

خطوات المسابقة:

• ستتبع المسابقة عملية منظمة لضمان اختيار عادل وتحقيق النتائج المطلوبة:
• دعوة سيدات الأعمال الفلسطينيات من عمر 18 عامًا فأكثر لتقديم طلبات تتضمن الأفكار الإبداعية.
• سيتم تشكيل لجنة من الخبراء لتقييم الطلبات واختيار أفضل الأفكار للمرحلة التمهيدية.
• المرحلة الأول :ستشارك أفضل 10 أفكار في هاكاثون، حيث سيتم تقديم الإرشاد والدعم من قبل خبراء مختصين حيث سيعمل المشاركون على تطوير أفكارهم وتحضيرها للعرض النهائي أمام لجنة تحكيم.
• المرحلة الثانية :ستحصل الفكرة الفائزة على احتضان لدىPICTI لتطوير الحل وإطلاقه.

الجوائز:

• المرحلة الأولى: ستتلقى أفضل 10 أفكار الإرشاد والفرصة للمشاركة في الهاكاثون لتطوير حلولهم بمساعدة خبراء مختصين.
• المرحلة الثانية: ستفوز الفكرة الأفضل بخدمات احتضان لدى حاضنة تكنولوجيا المعلومات والاتصالات الفلسطينية(PICTI) ، بما يشمل:
• الوصول إلى موارد ومرافق وشبكاتPICTI. 
• تطوير وإطلاق الحل الرقمي المقترح.
• فرصة عرض المشروع في فعاليات ومنتدياتPICTI وأصالة. 

آلية التقديم وآخر موعد لتقديم الطلبات:

آخر موعد لتقديم الطلبات: 12 يناير 2025 يرجى تعبئة نموذج التقديم عبر الضغط علر زر "تقدم لهذه الفرصة" أعلاه.

I.     Background: 

The Palestinian Information and Communication Technology Incubator (PICTI) is implementing the project "Youth Tech; for Transparency; From Ideas to Impact" as part of the Transparency, Evidence, Efficiency, Effectiveness, and Accountability Programme (TEA³), in collaboration with UNDP/PAPP and supported by FCDO and the Government of Sweden. This initiative fosters innovation in transparency, accountability, and public service delivery, with a particular focus on creating digital solutions to address pressing societal needs.

The devastating consequences of the recent Gaza war have led to a significant increase in disabilities, including a rise in the number of amputees. This alarming trend has emphasized the urgent need for a centralized solution to support the Ministry of Health in addressing these challenges. Recognizing this, the idea of establishing "The National Registry for Persons with Disabilities" emerged as a critical step toward collecting comprehensive data, optimizing its benefits, and enabling evidence based interventions.

By creating a centralized digital registry, the project seeks to enhance the Ministry of Health’s capacity to improve resource allocation, promote equitable access to health and social services, and design targeted initiatives for persons with disabilities, with a particular focus on the pressing needs of amputees.

II.       Objective: 

This Terms of Reference outlines the development of a Mobile Application with Admin Panel, The National Registry for Persons with Disabilities, aimed at improving data collection, analysis, and service provision for persons with disabilities. The App will be officially adopted by the Ministry of Health, ensuring its integration into national health strategies and policies.

The application will:

• Enable the collection of comprehensive personal and familial information about individuals with disabilities.
• Include details such as type and severity of disability, medical history, access to health services, educational background, employment status, living conditions, and other relevant data (Meta Data, Images and attachments).
• Provide analytical tools to process and visualize data, supporting evidence-based decision-making and strategic planning.
• Serve as a critical resource for the Ministry of Health and other stakeholders to design and implement targeted initiatives and inclusive interventions for persons with disabilities.
• Through this application, the Ministry of Health will enhance its capacity to address the needs of persons with disabilities, improve resource allocation, and promote equitable access to health and social services.

III.        Scope and Deliverables:

The scope of this project is to deliver a mobile application with the following specifications as of the Ministry of Health technical needs and infrastructure:

1.    Mobile Application: A cross-platform mobile app to be used by end-users.

• Must support both iOS and Android platforms (if cross-platform approach is selected).
• Application must support offline-online data collection.
• English and Arabic language supporting is a must.

2.    Admin Panel: A web-based admin interface that allows authorized stakeholders to manage content, configurations, and user interactions efficiently.

• Built using React (web).
• Provides modules for user management, content management, data analytics, reporting, etc.
• Supports role-based access control.
• Database must consider large amount of data and attachments.
• Database must consider replication and HA.
• Dynamic dashboard for managing users, content, and system configuration.
• Reporting and analytics features.
• Secure and scalable API endpoints (Java or .NET) is preferred.
• Documentation of endpoints using Swagger/OpenAPI or similar tool.

3.    Application Design UI/UX:

• Should have a clean, user-friendly, and dynamic UI/UX.
• UI must be fit and responsive for mobiles, tablets and desktop standards.

4.    Integration:  

• Application must consider External API integrations.
• Provide clear documentation for any external integration points.

5.    Data Migration:

• Application must be able to migrate structured data from other systems and/or files.

6.    Scalability

• Design to handle horizontal scaling of servers and services.
• Codebase should follow best practices to support scalability.

7.    Flexibility

• Modular structure that allows plugging in, modifying or adding components.

8.    Performance:

• APIs must respond within acceptable timeframes (typically < 300ms for standard requests).
• Frontend must load quickly (< 3 seconds on standard network conditions).

9.    Security

• Enforce secure coding practices (OWASP Top 10).
• Implement data encryption at rest and in transit (TLS/SSL).
• Role-based access control for sensitive data.

10. Version Control and CI/CD:

• Use Git (GitHub, GitLab, or Bitbucket) for source control.
• Implement Continuous Integration/Continuous Delivery pipelines for streamlined deployments.
• Installation Manual, User Manual is required.

11. Source Code:

• Vendor must handover source code to the Ministry of Health.
• Vendor must provide a professional documentation in code.
• Vendor must clarify the used method of documentation before start coding, to be the handover criteria at the end of the implementation.
• Vendor must provide One Day training on how the code built (main functions and procedures only). 

12. Testing and QA Reports:

• Vendor must provide a clear Test cases with results, and QA for the application.
• Performance, security, and stress test reports (if applicable).

13. Deployment:

• Vendor must install the requested application and Admin panel on stage and production whenever the MoH provide it.

14. Accessibility & Inclusive Design:

Because the mobile application serves persons with disabilities, the design must adhere to accessibility best practices. This includes, but is not limited to:

▪ UI/UX Considerations: 

• Adjustable Font Sizes: Provide the ability to increase or decrease text size for improved readability.
• High-Contrast Colors: Ensure sufficient contrast between text and background elements.
• Clear Visual Hierarchy: Use spacing, headings, and layout designs that prioritize clarity and readability.

Assistive Technologies:

• Ensure compatibility with screen readers and other assistive devices where possible (e.g., VoiceOver for iOS, TalkBack for Android).
• Provide alt-text for images or other non-text elements when applicable.

IV.       Timeline (2 Months):

The development of the application is expected to follow the timeline outlined below:

-      First Month:

Delivery of both the dashboard and data insertion interface, ensuring they are fully operational.

Regular progress updates provided to ensure alignment with project objectives.

-      Second Month:

Completion of the full mobile application with all outlined features and functionalities.

Testing, debugging, and final adjustments to ensure readiness for deployment.

This structured timeline ensures that the core components needed for data collection and immediate use are prioritized, addressing the urgent needs of the project.

V. Reporting: 

• Regular reporting mechanisms will be established to update the implementing body and the donor on the progress, challenges, and achievements throughout the development process.

VI.        Qualifications of the Service Provider:

• Demonstrated expertise in mobile application development.
• Proficiency in utilizing mobile, web and cloud computing services and infrastructure.
• Demonstrated expertise in scalable application development, ensuring the application can handle varying user loads.
• Experience in designing and managing databases, both relational and nonrelational.
• Familiarity with data processing, transformation, and storage.
• Understanding of data security and privacy regulations.
• Capability to design and implement user authentication and authorization systems.
• Experience in integrating Business Intelligence tools for data analysis and visualization.
• Willing and committed to work on project plan timeline.
• Capability to use issue tracking via a shared project management tool (e.g., Jira, Trello, Azure DevOps).
• Welling to provide smart solution for mobile data collection approaches.

VII.           Scope of Price Proposal and Schedule of Payments:

• The payments will be made based on the deliverables, and the amount will be in USD with all costs excluding VAT, and the contract price will be fixed regardless of changes in the cost components.

VIII.         Application Submission Guidelines:

The selection of the best proposal will be done by using combined scoring method – where the qualifications and methodology will be weighted a maximum of 70% (Technical), and combined with the price of 30% (Financial). And so; the service provider should consider the following when submitting the technical and the financial proposals: 

• Detailed technical proposal aligning with what is being stated in ToR with specific focus addressing the scope of work.
• Composition and CV of the team responsible for the assignment.
• Previous relevant experience in the requested field, including samples of related or same or similar activities and work previously achieved. 
• Proposed methodology and detailed workplan and estimated timeline, for the completion of each step of the solution as well as a break-down of the costs.
• Detailed financial proposal based on expected daily rates, travel expenses, field work expenses and others, with the breakdown of the price per unit and the number of units, amount in USD with all costs excluding VAT.
• Only who have the required qualities, experience, and skills will be considered. 

The technical criteria (70%) will be identified as follows: 

Interested applicants must send the technical and financial proposal (in English) in sealed envelopes; each price offer separately (the technical offer in a separate envelope from the financial offer) within one sealed envelope to PICTI’s office in Ramallah, Al-Irsal. Ougarit Building, 4th Floor, and no later than Sunday, the 12th of January 2024 at 3:00 PM local time in Palestine and include the subject “Developing a Digital Solution: "The National Registry for Persons with Disabilities" on the cover of the provided offers.

• Applications received after this date will not be considered. 
• Only short-listed candidates will be contacted. 
• If you have any further inquiries, please contact Ms. Dana Isleem on the email address: meal@pita.ps IX.  

Further Notes:

The price quotation should be submitted in:

1. English language.
2. The company must provide a copy of its registration certificate and a valid deduction at source certificate.
3. The Price must be in USD EXCLUDING VAT – and PICTI is not responsible for any currency differences.
4. The price offer must be valid for a period of 6 months.
5. The company bears all responsibility in the case that it submits a price offer and is unable to provide a valid source of deduction or any official certificates that require the payment process. 
6. PICTI has the right to withdraw or cancel the solicitation, without incurring any costs and without any justifications.
7. The supplier to whom the quotation is awarded bears all responsibility in the case that they submit a quotation and is unable to issue invoices or bring a valid source of deduction or clearance from the Added Tax Department or any of the reinforcements necessary for the payment.
8. PICTI reserves the right to reject any offer without stating the reasons and to solicit offers from abroad in the case of rejection of the submitted offers and in case of violation and non-compliance with the required specifications.
9. The amount due to the supplier shall be paid by Checks or bank transfer from the bank account of the project, after submitting the necessary.
10. PICTI is not obligated to the lowest prices without giving reasons, and it is also entitled to split or cancel without giving reasons, Therefore, the offers will be evaluated from a technical and financial point. Assuming that the evaluation percentage of the Financial Proposal (30%).
11. Any clause or any of the general conditions relating to PICTI that have been inadvertently omitted and is not mentioned within these Terms of Reference, is subject to PICTI internal standard procedures or the Palestinian Procurement and Supplies Law or any financial procedures related to that. 

Note: Check the "APPLY NOW" Button above for the full ToR file.

Background

The Palestinian Information Technology Association of Companies – PITA is the voice of the ICT sector in Palestine. It has more than 180 member companies working in different ICT sectors such as software and outsourcing sector, hardware sector, training and consultancy sector, Internet and telecommunications sectors. PITA is the reference and representative association of private ICT sector, and was founded in 1999 by a group of Palestinian entrepreneurs as a non-profit organization to advance the interests and positive societal impact of Palestine’s Information and  

PITA is implementing an initiative aimed at influencing policy changes and promoting the recovery of the ICT sector in Gaza and the West Bank. As part of this initiative, an Advocacy Campaign and Public Outreach strategy will be executed to raise awareness, engage policymakers, and support economic recovery through ICT sector reforms.

Objectives: 

To engage a qualified company with expertise in advocacy, public outreach, and stakeholder engagement to:

1. Launch a media campaign to promote PITA’s advocacy initiatives and the newly established Advocacy and Member Relations Unit.
2. Develop promotional materials targeted at existing members and potential ICT companies, showcasing PITA’s services and advocacy achievements.
3. Enhance member relations.
4. Organize an event to launch the Advocacy and Member Relations Unit and promote advocacy outcomes.

Scope of Work

1. Activity 1: General Media Campaign  

Description: 

• Launch a general media campaign to promote the advocacy results and policy changes achieved 
• Showcasing PITA’s services and achievements to current members.
• Attracting new ICT companies to join PITA by highlighting membership benefits and advocacy efforts.
• Promotional material for the Advocacy initiatives achieved. 
• Promoting the newly established Advocacy and Member Relations Unit and its activities.

Key Deliverables:

• A professional promotional video featuring testimonials, PITA’s impact, and its services. highlighting the advocacy initiatives and unit. 
• Digital marketing campaign targeting potential members via social media and online platforms.
• Promotional Materials: Brochures, flyers, banners, summarizing PITA’s advocacy and member support initiatives.
• Infographics design: Visually appealing representations of key data and outcomes from the advocacy and policy unit. 
• Presentations design: Professionally designed slides for advocacy meetings with stakeholders and PA.

 Outcome: Increased public awareness and support for ICT sector policies, highlighting their impact on economic recovery, expanded membership base to strengthen PITA’s representation, increased visibility of advocacy efforts, and greater awareness of the new unit and its objectives.

Activity 2: Launch Event for the Advocacy and Member Relations Unit

Description: Organize a high-profile event to:

1. Officially launch the Advocacy and Member Relations Unit.
2. Using the promotional material produced in the first activity Highlight advocacy achievements. 
3. Build excitement and engagement among members, stakeholders, and partners.

Key Deliverables:

• Event plan, agenda, and presentations design.
• Promotional materials and event branding. 
• Press coverage and social media highlights.

Outcome: Stronger awareness and credibility of the Advocacy and Member Relations Unit.

Activity 3: design newsletter template 

Description:

Strengthen relationships with existing members by designing a monthly newsletter template that will be used by the unit to facilitate regular updates on PITA’s activities.

Key Deliverables:

• A newsletter template design tailored for PITA’s branding and communication needs.

Outcome: Improved communication and transparency with members.

Pricing table 

PITA will cooperate with an agency with the necessary skills and expertise for managing advertising, promoting, publishing the project activities, so please provide us with a price offer according to the below table.

Note: PITA might request more quantities from different services as per the project need

PITA reserves the right to accept or exclude specific activities or deliverables from the outlined scope of work based on its priorities and strategic needs.

Duration and Timeline

The assignment is expected to be completed between January and February. 

Qualifications and Experience:

The ideal company should have:

• Proven experience in advocacy campaigns and stakeholder engagement.
• Expertise in media production, event management, and public outreach.
• Strong understanding of the ICT sector and its challenges.
• Ability to design and implement effective member engagement strategies.

Guidelines and Selection Criteria

Interested companies are invited to submit the following:

• A detailed technical proposal outlining their approach to delivering the scope of work.
• A financial proposal with a breakdown of costs.
• Company profile highlighting relevant experience.
• CVs of key team members who will be involved in the project.

The selection of the best proposal will be done by using a combined scoring method – where the qualifications and methodology will be weighted a maximum of 70% (Technical), and combined with the price of 30% (Financial).  

Please note that the price quotation should be submitted in:

1. English language.
2. The Price must be in USD Including VAT & other Taxes – and PITA is not responsible for any currency differences.
3. The price offer must be valid for a period of 6 months.
4. The company bears all responsibility in the case that it submits a price offer and is unable to provide a valid source of deduction or any official certificates that require the payment process. 
5. PITA has the right to withdraw or cancel the solicitation, without incurring any costs and without any justifications.
6. The supplier to whom the quotation is awarded bears all responsibility in the case that they submit a quotation and is unable to issue invoices or bring a valid source of deduction or clearance from the Added Tax Department or any of the reinforcements necessary for the payment.
7. The payment with the selected agency will be made after signing the contract, completing the required service by submitting the work completion report, and providing the financial payment request. If the service provider is an individual, 10% of the total amount will be deducted as income tax to be submitted to the Ministry of Finance.
8. PITA reserves the right to reject any offer without stating the reasons and to solicit offers from abroad in the case of rejection of the submitted offers and in case of violation and noncompliance with the required specifications.
9. The amount due to the supplier shall be paid by Checks or bank transfer from the bank account of the project, after submitting the necessary.
10. PITA is not obligated to the lowest prices without giving reasons, and it is also entitled to split or cancel without giving reasons, Therefore, the offers will be evaluated from a technical and financial point. 
11. The company must provide a copy of its registration certificate and a valid deduction at source certificate.
12. Any clause or any of the general conditions relating to PITA that have been inadvertently omitted and is not mentioned within these Terms of Reference, is subject to PITA internal standard procedures or the Palestinian Procurement and Supplies Law or any financial procedures related to that.
13. Please stamp and sign all pages of the quotation.

Application Submission and Deadline

Interested applicants must send the technical and financial proposal (in English) in sealed envelopes Each price offer separately (the technical offer in a separate envelope from the financial offer) within one sealed envelope to PITA’s office in Ramallah, Al-Irsal. Ougarit Building, 4th Floor, and no later than 14th of January 2025 at 3:00 PM local time in Palestine and include the subject “Advocacy campaign” on the cover of the provided offers.

• Applications received after this date will not be considered. 
• Only short-listed candidates will be contacted. 

If you have any further inquiries, please contact us on the following number: 2 295 8447

Note: Check the "APPLY NOW" Button above for the full ToR file.

عن الفرصة:

مطلوب موظفين مبيعات وعمليات في مجال السياحة والسفر يتمتعون بخبرة وكفاءة عالية، مع إجادة تامة للغة الإنجليزية.

المهام المطلوبة:

• إدارة عمليات الحجز والتنسيق مع العملاء.
• تقديم حلول مخصصة لتلبية احتياجات المسافرين.
• تطوير العلاقات مع العملاء وتحقيق أهداف المبيعات.
• التعامل مع الاستفسارات وتقديم الدعم الفوري للعملاء.

المؤهلات المطلوبة:

• خبرة في مجال السياحة والسفر.
• إجادة تامة للغة الإنجليزية (تحدثًا وكتابة).
• مهارات تواصل قوية وقدرة على العمل تحت الضغط.
• إلمام جيد بالتقنيات الحديثة وأدوات الحجز الإلكتروني.

كيفية التقديم:

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