“Prosperity of the Palestinian Tech Ecosystem” Project

PITA is looking for a local training agency that specializes in: Artificial Intelligence (AI), Cloud Computing, Outsourcing Soft Skills, and ToT

Background:

“Prosperity of the Palestinian Tech Ecosystem” is a project that focuses on the upskilling and development of mid-level professionals in Palestinian ICT companies to ensure hi-tech business development and equip the next generation of leaders with the necessary skills to better position the Palestinian ICT sector. This initiative is being implemented by the Palestinian Information Technology Association of Companies (PITA) and funded by USAID Building Regional Economic Bridges (BREB) Activity, targeting mid-level staff working inside PITA’s ICT members in the West Bank.

The initiative comprises customized training programs conducted by both international and local trainers. These programs will be enhanced with additional technical support, including matchmaking and coaching services, to effectively apply the newly acquired skills and competencies in negotiating business deals, establishing connections, and forming partnerships with potential clients and investors.

Recognizing the significance of upskilling human capital resources, exposure to niche markets and trends, and boosting competitiveness, the project aims to equip participants to expand, contract with other markets, and thrive in the business landscape.

About PITA:

PITA represents more than 180 major ICT companies in Palestine’s emerging technology and startup ecosystem, making PITA the driving force in advancing the ICT sector’s interests and the leading information source about this sector in Palestine. PITA was founded in 1999 by a group of Palestinian entrepreneurs with the vision of creating a non-profit organization to advance the interests and positive societal impact of Palestine’s ICT sector. A new generation of forward-thinking entrepreneurs with a heritage that takes them back thousands of years is bringing together profound change to the technology and startup landscape.

About BREB:

The USAID Building Regional Economic Bridges (BREB) Activity is a key component of USAID’s Partnership for Peace Fund under the Nita M. Lowey Middle East Partnership for Peace Act (MEPPA). Through technical assistance, grants, and facilitating access to finance, BREB: (1) facilitates cooperative exchange and knowledge sharing; (2) fosters new markets; (3) strengthens Palestinian enterprises to promote cross-border trade; and (4) promotes investment and access to finance. Across all components, transferring technology and know-how is a key program objective. 

Primary Objectives:

The objective is to contract a Training Agency capable of delivering a comprehensive 265-hour training program covering Artificial Intelligence (AI), Cloud Computing, Outsourcing Soft Skills, and ToT tailored to the evolving needs of the Palestinian tech sector and aimed at enhancing global competitiveness. This program is specifically designed for upskilling Mid-Level Employees (Team Leads) within Palestinian ICT and Private Sector Companies through state-of-the-art trainings, and so; we seek to identify and select a training agency capable of delivering such a tailored capacity-building initiative. 

Qualifications:

• Expertise in ICT Training; in which the training agency should have a proven track record of delivering high-quality ICT training programs, particularly in areas such as AI, Cloud Computing, and Soft-Outsourcing skills. Experience in designing comprehensive, project-based and tailored training modules is essential.
• International Accreditation; in which the agency should have a partnership with an accredited international training provider, ensuring adherence to global training standards and best practices.
• Specialization in AI and Cloud Computing and Niche Market Trends. Given the focus of the project on upskilling mid-level professionals in AI and Cloud Computing. The selected agency should demonstrate significant expertise and experience in these domains. This includes knowledge of the latest trends, technologies, and best practices in AI and Cloud Computing.
• Capacity Building in Soft Skills; the agency should also have experience in capacity building related to soft skills, particularly in the field of outsourcing. This ensures a well-rounded training program that addresses both technical and non-technical skills.
• Understanding of the Palestinian ICT Sector. A deep understanding of the Palestinian ICT sector and context is a must for designing relevant and effective training programs. The agency should be familiar with the specific challenges, opportunities, and dynamics of the Palestinian tech ecosystem.
• References and Past Projects. The agency should provide references from previous clients/projects, demonstrating successful outcomes. Evidence of partnerships established with international training providers is also important to ensure access to global expertise and resources.

Deliverables:

• 4 Comprehensive training modules for each track (Technical and Engineering Skills, Outsourcing - Soft Skills, ToT Sessions), including detailed lesson plans, presentation slides, case studies, exercises, and reference materials.
• Trainers’ and coaches’ profiles, including qualifications and past training outcomes.
• Documentation of all training sessions and workshops conducted, including agendas, attendance records, and participant feedback.
• Documentation of practical projects undertaken by participants to apply AI and Cloud Computing skills in real-world scenarios.
• 4 Reports summarizing the results of pre- and post-assessments conducted to evaluate participants' skills development, and the analysis of assessment data, highlighting areas of improvement and overall effectiveness of the 4 training programs.
• 4 Comprehensive end-of-training reports summarizing key achievements, challenges, lessons learned, and recommendations for future training initiatives.

Additional Requirements:

• Providers must implement a comprehensive assessment system to monitor and support trainee progress throughout the program.
• Outline post-training support mechanisms to ensure the sustainable application of skills.
• Demonstrate how the training environment will foster innovation, collaboration, and peer learning.

Important Note:

For more information regarding the ToR, you need to check the Apply Now button and read the attached document.

Application Procedure:

• Interested parties shall submit comprehensive technical and financial proposals covering the items requested in the “Proposal Requirements” section detailing the training methodology, content, delivery plan, tool and programming languages, team, and reference, and shall include proof of partnership with an international training entity.
• For Local parties: Technical and financial proposals (in English) shall be sent in sealed envelopes to PITA’s Office, located in Ramallah, Al-Irsal, Ougarit Building, 4th Floor, and no later than Sunday, the 19th of May 2024 at 3:30 PM local time in Palestine and include the subject “Training Agency” on the cover page. As for regional / international parties; technical and financial proposals shall be submitted online to the following email address: nhamdan@pita.ps. Applications received after this date will not be considered. Only short-listed candidates will be contacted. If you have any further inquiries, please contact Mrs. Nur Hamdan on the phone number: 0593354842